Slack

We are available on dedicated Slack channels for AEM customers and the Adobe team is available to answer your questions. We create one Slack channel for each customer and invite business users, developers, and authors to the channel to coordinate your launch or migration, answer questions about authoring and development, and help with best practices.

The Adobe team is globally distributed. During US and European business hours you can expect to receive an answer within one hour. Outside those times, responses may take a bit longer.